Displaying items by tag: UNTHA UK

Industrial shredder manufacturer UNTHA UK has been listed in the prestigious Digital Enterprise Top 100 list for the third consecutive year. And for 2022, the Boroughbridge-headquartered firm has also received esteemed ‘Leading Light’ recognition as a top ten performer.

The initiative seeks to identify companies leading the way in digital innovation, transformation, and resilience, before sharing their stories across the UK and internationally to drive and inspire success amongst others.

The accolade – which follows a detailed written submission and judging process – reflects UNTHA UK’s six-figure investment in an ever-evolving Microsoft Dynamics solution. The technology has proven transformational throughout every department in the fast growth business, with judges particularly drawn to the efficiency, productivity and data intelligence benefits achieved.

But as UNTHA UK’s data analyst Sharon Annat explained, colleague morale and customer satisfaction has rocketed too: “While our continued push for better has had a crucial impact on our products and processes, it has also proven to be a key driver for the fulfilment of our people.

“A strong grasp of business intelligence and management information, coupled with improved collaboration between departments, has translated into better customer experience, higher satisfaction levels, repeat business and reputational growth in a really crowded market. And we couldn’t be prouder.”

Managing director Marcus Brew added: “Following a consecutive year of 25%+ growth , we’re recouping the value of our investments more than ever, and look forward to pushing for £17m turnover this year. A special thanks must be extended to our partners Spark365, Scriba PR and The Bigger Boat too.”

As well as attending the celebratory event on 16 June – which saw the 2022 Digital Enterprise Top 100 list unveiled in central Leeds – Marcus also took to the stage to speak to fellow delegates, industry partners and policy-makers about the company’s digital journey to date.

Industrial shredding specialist UNTHA UK has made two high profile appointments as the business gears up for further growth.

Julian Lamb has joined the company as sales manager, following almost 20 years spent working in the waste sector. Most recently employed by Eggersmann, he has held sales roles with a number of high-profile global machinery providers throughout his career, and will now assist with the growing volume of technical enquiries coming into UNTHA UK’s headquarters.

With a particular interest in complex organic materials, Julian has a broad depth of knowledge that will help solve application-wide shredding challenges.

Julian Lamb and Julie Cassidy have joined the growing team

“We’ve known Julian for a number of years,” commented UNTHA UK’s managing director Marcus Brew. “We’ve always been impressed with his genuine enthusiasm for cutting-edge technology, as well as his open mind – he doesn’t simply roll out a carbon copy of a solution for a customer, simply because he’s done something similar before. He draws on his industry insight but values every individual relationship in its own right.”

Julie Cassidy has also come on board as UNTHA UK’s service coordinator. Having worked for a compressed air specialist for the last five years, she too has first-hand experience of the environmental engineering arena. Her new role will see her support UNTHA’s increasingly busy after-sales department, through the provision of a robust administrative function that delivers customer service like clockwork.

“We want to be working with our customers many years into the future,” added Marcus. “And the quality of our after-sales provision plays a crucial part in that retention strategy. From efficiently organising our engineers’ diaries, to helping devise tailored service plans for customers, booking site visits and providing a much-needed support for one of our longest-standing colleagues Andy Nadin, Julie has quickly become an invaluable member of the team.”

“We’re not just selling shredders anymore,” admitted Marcus. “We’re often providing turnkey systems complete with all of the customer service products our clients could need – sometimes even wrapped up into one fixed monthly finance payment for maximum affordability. It’s therefore imperative that the customer experience with UNTHA is consistent from start to finish.”

The appointment news comes on the back of an exciting quarter for UNTHA UK – enquiries are up 30% on this point last year, the team has recently unveiled a new corporate website, and the company featured in the Digital Enterprise 100 report. Ex-chairman Chris Oldfield has also returned to UNTHA UK as commercial director.