Technology developed as part of on-going collaboration with HARMAN
Iptor Supply Chain Systems, a leader in supply chain management, planning and logistics software today announced a new technology solution, developed with HARMAN, which enables its customers to benefit from cognitive applications and voice recognition technologies.
The technology is currently being showcased at Iptor’s global series of “Connect” events and follows the recent announcement of the launch and worldwide general availability of Iptor DC1 Version 10, their flagship ERP solution, which is focused on connectivity, usability and mobility. The voice-activated order management solution - so far only available on DC1 Version 10 - is a result of a global hackathon between the two companies and is powered by HARMAN’s voice-assisted BOT framework based on the Microsoft stack using the new Iptor aperīo Open API framework. The collaboration represents the first steps in exposing different business process within Iptor solutions to the benefits of cognitive technologies.
“This new solution gives us the power to elevate our customer experience with voice-assisted interaction,” said Christopher Catterfeld, Iptor’s chief marketing and product officer, “Bringing these types of consumer technologies to the enterprise space is essential to help businesses compete in a highly competitive, fast moving market. It will enable customers to access the rich functionality of DC1 Version 10 using voice commands to place orders and track deliveries, ensuring they fully benefit from the solution and its connected ecosystem.”
“We’re delighted that Iptor, a leader in Supply Chain Management, leveraged our technology for this new solution,” said Sandeep Kalra, SVP and GM, HARMAN. “At HARMAN, we pride ourselves on simplifying enterprise business processes with conversational and cognitive technologies. Our voice-assisted BOT framework, integrates cognitive interfaces with existing digital platforms making them a truly conversational enterprise.”
ABOUT IPTOR SUPPLY CHAIN SYSTEMS
Iptor Supply Chain Systems, formerly International Business Systems (IBS), is a global leader in supply chain management, planning and logistics software and services. Iptor helps distribution-focused organizations solve their most complex order management and fulfilment challenges within fast-moving, multi-channel and global supply chains.
Serving 1,250 customers with 4,000 installations in more than 40 countries, Iptor Supply Chain Systems provides fully integrated enterprise solutions, with highly adaptable and robust software backed by world class support from supply chain experts. Available on-premise or as a fully managed cloud service, Iptor Supply Chain Systems offers compelling value to customers across distribution, 3PL and publishing sectors.
For more information, visit: www.iptor.com
HARMAN ( harman.com ) designs and engineers connected products and solutions for automakers, consumers, and enterprises worldwide, including connected car systems, audio and visual products, enterprise automation solutions; and services supporting the Internet of Things. With leading brands including AKG®, Harman Kardon®, Infinity®, JBL®, Lexicon®, Mark Levinson® and Revel®, HARMAN is admired by audiophiles, musicians and the entertainment venues where they perform around the world. More than 50 million automobiles on the road today are equipped with HARMAN audio and connected car systems. Our software services power billions of mobile devices and systems that are connected, integrated and secure across all platforms, from work and home to car and mobile. HARMAN has a workforce of approximately 30,000 people across the Americas, Europe, and Asia. In March 2017, HARMAN became a wholly-owned subsidiary of Samsung Electronics Co., Ltd.