Online service portal helps users with factory-authorized maintenance and repair for Hägglunds hydraulic direct drive systems and motors, including legacy Marathon motors.
Bosch Rexroth has introduced a new online service portal for its Hägglunds hydraulic motors, giving users a single source of information to maintain, repair, modernize or upgrade their equipment with certified specialists and genuine Hägglunds parts. The service portal is accessible from www.boschrexroth-us.com/Hagglunds
With more than 60,000 motors installed globally, Hägglunds low-speed high-torque radial piston drive systems are used in a wide range of industries – from mining and pulp and paper production to recycling systems, marine applications and more.
“We developed this website to help customers maintain the highest productivity and reliability for their Hägglunds motors, whether they need original, warrantied spare parts or guidance from a certified specialist,” said Brian Howell, Hägglunds Sales and Operations Manager. “No one knows a Hägglunds motor or drive system better than the original equipment provider, and that’s us. When users choose authorized Hägglunds service from Bosch Rexroth, our certified technicians bring their drives and systems back to new performance levels, along with a full factory warranty.
“We know customers rely on Hägglunds motors and drives to last a long time, and we can help them accurately assess the condition and advise the repair necessary to continue a long-life and maintain uptime.”
The website makes it easy for Hägglunds customers to request a motor return via a simple form submission. They can also learn about upgrading motors and drive units with information on motor comparisons, upgrade kits, cooling improvements for drive units and scalable options to fit their needs. In addition, users can access repair and maintenance resources for legacy Hägglunds Marathon motors, which are no longer in production. In addition, the website provides information about:
- Direct support from certified Hägglunds technical experts for complete system component inspection and analysis
- On-site examinations by certified service specialists equipped for inspection, repair and preventive maintenance support
- Hägglunds-authorized repairs, carried out by skilled, factory-certified personnel at the customer location or at a Rexroth U.S. Hägglunds facility in Ohio or Texas
- Preventive maintenance program offering a full range of services, including written inspection reports, oil level and pressure checks and electrical element inspections
- Genuine Hägglunds spare parts, backed by extended warranty options and fast shipping from strategically located inventories
- Hands-on, in-depth training covering the major hydraulics, electronics and controls of Hӓgglunds large hydraulic drives; training is provided by factory-certified trainers and can be conducted at a customer location or at a Rexroth training facility
The online service center is the latest addition to the Bosch Rexroth portfolio of informative, free resources. The company also offers a free Hägglunds Resource Kit with information ranging from detailed customer case studies to online engineering tools.
Visit www.boschrexroth-us.com/Hagglunds for more information.
About Bosch Rexroth:
As one of the world’s leading suppliers of drive and control technologies, Bosch Rexroth ensures efficient, powerful and safe movement in machines and systems of any size. The company bundles global application experience in the market segments of Mobile Applications, Machinery Applications and Engineering, and Factory Automation. With its intelligent components, customized system solutions and services, Bosch Rexroth is creating the necessary environment for fully connected applications. Bosch Rexroth offers its customers hydraulics, electric drive and control technology, gear technology and linear motion and assembly technology, including software and interfaces to the Internet of Things. With locations in over 80 countries, roughly 31,000 associates generated sales revenue of roughly 6.2 billion euros ($7.3 billion) in 2019.
To learn more, please visit www.boschrexroth-us.com.
The Bosch Group is a leading global supplier of technology and services. It employs roughly 400,000 associates worldwide (as of December 31, 2019). The company generated sales of 77.7 billion euros ($84 billion) in 2019. Its operations are divided into four business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology. As a leading IoT provider, Bosch offers innovative solutions for smart homes, Industry 4.0, and connected mobility. Bosch is pursuing a vision of mobility that is sustainable, safe, and exciting. It uses its expertise in sensor technology, software, and services, as well as its own IoT cloud, to offer its customers connected, cross-domain solutions from a single source. The Bosch Group’s strategic objective is to facilitate connected living with products and solutions that either contain artificial intelligence (AI) or have been developed or manufactured with its help. Bosch improves quality of life worldwide with products and services that are innovative and spark enthusiasm. In short, Bosch creates technology that is “Invented for life.” The Bosch Group comprises Robert Bosch GmbH and its roughly 440 subsidiary and regional companies in 60 countries. Including sales and service partners, Bosch’s global manufacturing, engineering, and sales network covers nearly every country in the world. The basis for the company’s future growth is its innovative strength. Bosch employs some 72,600 associates in research and development at 126 locations across the globe, as well as roughly 30,000 software engineers.
Additional information is available online at www.bosch.com, www.iot.bosch.com, www.bosch-press.com, www.twitter.com/BoschPresse.